We are committed to protecting the privacy and confidentiality of users' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect information obtained through its platform. By using our platform, you agree to the terms outlined in this policy.

Data Collection and Usage

We collect and processe personal information in accordance with the Nigeria Data Protection Regulation (NDPR). Personal information may include, but is not limited to, names, contact details, academic records, and institutional affiliations. This information is collected to provide and improve our services, enhance user experience, and ensure the integrity of academic processes.

Information Sharing

We may share information with authorized partners and service providers to deliver specific services within the platform. However, we does not sell, trade, or otherwise transfer personal information to external parties without explicit consent, except as required by law.

Data Security

We employ industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of personal information. This includes encryption, access controls, and regular security audits. However, users are advised that no data transmission over the internet or electronic storage method is 100% secure.

Email Policy

This section describe how we collect, use, and disclose information obtained through our email sending services.

We may share your information with third-party service providers who assist us in sending emails or analyzing email performance. These third parties are obligated to use your information only for the purpose of providing services to us and not for their own purposes.

You can opt-out of receiving marketing emails from us by following the unsubscribe instructions included in the emails or by contacting us directly.

We acknowledge the possibility of payments for services within the platform. In the event of a payment-related issue, we follow the refund policy outlined below:

• Service Issues: If a user encounters issues with a paid service, they are encouraged to contact our support lines promptly.
• Refund Requests: Refund requests must be submitted within 30 days of the transaction date.
• Eligibility: Refunds are considered for cases involving service failures or technical issues. Refunds are not provided for issues beyond our control, such as user errors.
• Refund Process: Refund requests are reviewed on a case-by-case basis. If approved, refunds will be processed through the original payment method.